Privacy Policy

Last updated: June 29, 2026

This Privacy Policy explains how 14 HOLLYHOCK LLC, operating the Vibno store, collects, uses, shares, and protects personal information when you visit vibno.shop, contact us, or place an order.

1. Personal Information We Collect

• Contact details: name, email address, phone number, billing address, and shipping address.
• Order details: products purchased, order number, delivery details, returns, refunds, and customer support messages.
• Payment-related information: payment status, billing verification, and transaction details processed by Shopify Payments or supported payment providers.
• Device and usage information: IP address, browser type, device type, pages visited, referring pages, cookies, and store interaction data.

2. How We Use Information

We use personal information to process orders, collect payment, arrange delivery, provide customer support, manage returns and refunds, prevent fraud, maintain website security, improve store content, comply with legal obligations, and communicate about orders or policy matters.

3. Shopify and Payment Providers

Our store is hosted by Shopify. Checkout and payment processing may be handled by Shopify Payments and supported payment providers. These services process information needed for payment authorization, fraud review, checkout operation, and order management.

4. Cookies and Similar Technologies

Cookies and similar technologies may be used to keep the shopping cart working, remember checkout sessions, measure site performance, understand customer interactions, and protect the website from misuse. Browser settings may allow you to limit cookies, but some store functions may not work correctly.

5. Sharing and Disclosure

We may share information with service providers that help operate the store, including Shopify, payment processors, shipping carriers, analytics tools, fraud prevention services, customer support tools, and professional advisers. We may also disclose information when required by law, to respond to legal requests, or to protect rights, safety, and security.

6. International Processing

Ecommerce services may process and store information in countries other than where you live. We rely on service providers that use safeguards appropriate to their services and processing activities.

7. Data Retention

We keep personal information for as long as needed to provide services, manage orders, comply with accounting and legal obligations, handle disputes, prevent fraud, and maintain business records.

8. Security

We use Shopify-hosted systems and reasonable administrative measures to help protect information. No online service can be guaranteed completely secure, so customers should also protect account and payment details.

9. Your Choices and Rights

Depending on applicable law, you may request access, correction, deletion, or review of certain personal information. To make a privacy request, contact us using the details below.

10. Children

Our store is not directed to children, and we do not knowingly collect personal information from children.

11. Third-Party Links

The website may include links or integrations involving third-party services. Their privacy practices are governed by their own policies.

12. Contact

Company Name: 14 HOLLYHOCK LLC
Store Name / Brand Name: Vibno
Business Address: 16313 Frost Bird Rd Brooksville, FL, 34614-1461 United States
Email: info@vibno.shop
Phone: +18459218137