Terms of Service

Last updated: June 29, 2026

This website is operated by 14 HOLLYHOCK LLC. Vibno is the store name / brand name used on this website. By accessing vibno.shop or placing an order, you agree to these Terms of Service.

1. Store Operator and Contact Information

Company Name: 14 HOLLYHOCK LLC
Store Name / Brand Name: Vibno
Business Address: 16313 Frost Bird Rd Brooksville, FL, 34614-1461 United States
Email: info@vibno.shop
Phone: +18459218137

2. Website Use

You agree to use this website only for lawful purposes. You must not interfere with website security, attempt unauthorized access, submit false information, scrape the website in a harmful manner, or use the store in a way that disrupts service for other users.

3. Customer Information

You are responsible for providing accurate checkout, billing, shipping, and contact information. We may delay or cancel an order if information is incomplete, inaccurate, or cannot be verified.

4. Product Information

We aim to present product titles, descriptions, specifications, materials, colors, sizes, package contents, and images accurately. Minor differences may occur because of lighting, screen display settings, production batches, or measurement methods. Customers should review written specifications before purchasing.

5. Orders and Acceptance

An order confirmation means we received your order request. It does not guarantee final acceptance. We may refuse, limit, or cancel orders when necessary, including suspected fraud, payment issues, stock limitations, pricing errors, shipping restrictions, or violation of these terms.

6. Pricing and Currency

Store prices are displayed and processed in USD unless another currency is clearly shown at checkout. Prices, availability, and product information may be updated before an order is placed.

7. Payment Terms

Payments are processed through Shopify Payments and supported payment providers. By submitting payment information, you confirm that you are authorized to use the payment method and that your billing details are accurate. We do not store full card numbers on our own servers.

8. Shipping

Shipping costs, estimated delivery time, tracking, address responsibilities, delayed packages, and damaged shipments are explained in our Shipping Policy. Delivery estimates are not guaranteed delivery dates.

9. Returns and Refunds

Return eligibility, return window, condition requirements, refund processing, exchanges, and cancellation review are explained in our Return & Refund Policy.

10. Product Use and Care

Products should be used only for their intended purpose and according to any product-specific care or safety information. We are not responsible for damage caused by misuse, improper cleaning, unsafe installation, or use outside the intended context.

11. Intellectual Property

Website content, product descriptions, photos, graphics, layout, logos, and brand materials are owned by or licensed to 14 HOLLYHOCK LLC unless otherwise stated. You may not copy, reproduce, or reuse store content for commercial purposes without written permission.

12. Third-Party Services

Our store uses Shopify and may use third-party services for payment processing, shipping, analytics, customer support, and fraud prevention. Those providers may operate under their own terms and privacy practices.

13. Errors and Website Availability

We may correct errors, update content, suspend parts of the website, or modify store information when needed. We do not guarantee that the website will be uninterrupted or free from errors.

14. Limitation of Liability

To the fullest extent permitted by law, 14 HOLLYHOCK LLC is not liable for indirect, incidental, special, or consequential losses arising from website use, delivery delay, product misuse, third-party service interruption, or inability to access the website.

15. Updates to These Terms

We may update these terms from time to time. The version posted on this page applies when you use the website or place an order.

16. Contact

Questions about these terms can be sent to info@vibno.shop.