Last updated: July 3, 2026
These Terms of Service explain the rules for using the Vibno website, browsing products, placing orders, and contacting support. We value straightforward terms, clean explanations, and policy details that are easy to verify before checkout. This store is operated by 14 HOLLYHOCK LLC. By visiting the website or placing an order, the customer agrees to these Terms of Service and to the policies linked on the website.
Because Vibno is a focused storefront, product information is organized around practical attributes such as dimensions, materials, package contents, care notes, and intended household use. Vibno writes support and policy details so a customer can verify the seller, the product type, the order process, and the return path in one place.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the legal age or age of majority in your state, province, or country of residence, or that you have given consent for any minor dependents to use this Site. You may not use our products, website, checkout, or services for any illegal or unauthorized purpose, and you may not violate any laws in your jurisdiction while using the Site.
SECTION 2 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice. We may modify or discontinue products, content, or services when necessary. Paid order prices are legally protected after checkout is completed, and we will not unilaterally increase paid order prices before shipment. If a clear pricing, inventory, or listing error affects an order, we will contact the customer, cancel the affected order if needed, and issue any applicable refund through the original payment method.
SECTION 3 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse, limit, or cancel orders that appear fraudulent, high-risk, abusive, incorrectly priced because of a technical error, or otherwise inconsistent with these Terms. Customers agree to provide current, complete and accurate purchase, billing, account, contact, and shipping information for all purchases made at our store. Customers also agree to promptly update account and payment information so we can complete transactions and contact them when needed.
SECTION 4 - GOVERNING LAW
These Terms of Service and any separate agreements under which we provide services shall be governed by and construed in accordance with the laws of United States. This governing law statement follows the legal business address and registration information supplied for 14 HOLLYHOCK LLC.
Product Information and Store Content
We prepare product pages for cat trees and scratching towers with practical titles, photos, dimensions, materials, colors, package contents, care notes, and intended-use information. Small differences can happen because of screen settings, lighting, production batches, or measuring methods. Product support for cat trees and scratching towers is handled with attention to material condition, missing pieces, packaging, delivery status, and the customer's original order details. When an error is found, we may correct product information, availability, or policy content.
Product Use and Care
Customers should use purchased items only for their stated purpose and follow any product page, packaging, care, safety, or installation guidance. Support reviews may consider misuse, improper care, unauthorized modification, or use outside the stated purpose.
Payment, Shipping, Returns, and Third-Party Services
Payments are processed through Shopify Payments or other payment methods shown at checkout. Shipping, returns, refunds, and cancellation requests are handled according to our Shipping Policy and Return & Refund Policy. The store may use Shopify, payment processors, analytics tools, shipping carriers, and other service providers to operate the website and fulfill orders.
Intellectual Property, Website Availability, and Updates
Website content, product presentation, text, layout, images, and branding are owned by or licensed to 14 HOLLYHOCK LLC unless otherwise stated. We may update the website or these Terms from time to time. The version posted on this website applies when a customer visits the site or places an order.
SECTION 5 - CONTACT INFORMATION
Company Name: 14 HOLLYHOCK LLC
Store Name: Vibno
Business Address: 16313 Frost Bird Rd Brooksville, FL, 34614-1461 United States
Email: info@vibno.shop
Phone: +18459218137
Support Hours: Monday-Saturday: 9:00 AM - 5:00 PM EST