This Contact Us page lists the official customer service and business identity information for Vibno so customers can verify who operates the store. We value straightforward terms, clean explanations, and policy details that are easy to verify before checkout. The same contact details are used in the footer so customers and review systems can verify the store operator without conflicting information.
OUR IDENTITY
Legal Business Name: 14 HOLLYHOCK LLC
Store Name: Vibno
Physical Business Address: 16313 Frost Bird Rd Brooksville, FL, 34614-1461 United States
CUSTOMER SUPPORT HOURS
Support Hours: Monday-Saturday: 9:00 AM - 5:00 PM EST. These hours align with our order handling schedule for processing customer messages, shipment questions, return requests, and product support.
HOW TO REACH US
Current Support Email: info@vibno.shop
Business Phone Number: +18459218137
When contacting us about an order, please include the order number, the email address used at checkout, and a clear description of the question or issue. For damaged or incorrect items, include photos of the product and packaging so we can review the matter efficiently.
For faster support, customers should send one clear message per order issue and include any photos or measurements that help us review the request. Clear photos, the checkout email, the item name, and a short explanation help support review issues without unnecessary back-and-forth.
Customer messages are reviewed during the support hours above. If a request involves shipping, return inspection, payment verification, damaged goods, or carrier review, we may ask for extra order details before the case can be completed.